We’re hiring! Crossroads seeks Program Manager

Crossroads of the American Revolution seeks a self-motivated, organized professional to join its team as Program Manager. This is a full-time position which reports to the Executive Director and is based in Crossroads’ Trenton, NJ office.

Read the position description below or download.

The Program Manager serves as the liaison to New Jersey’s Revolutionary-era historical community (Crossroads’ “Heritage partners”), and is the Crossroads’ primary “field representative” for partner events, as he/she seeks to build and strengthen partnerships which advance Crossroads’ mission. The successful candidate is responsible for recruiting and retaining membership among historical organizations in the state, meetings, training sessions, creation of marketing materials, events, communications; advisory councils, web site updates; and other actions as assigned by the Executive Director to support the programs of Crossroads of the American Revolution.

As a member of the Crossroads team, the Program Manager will also support the organization’s partnership with the New Jersey Historical Commission to plan the state’s commemoration of the 250th anniversary of the United States.

Responsibilities and Duties:

    • Develop, coordinate and oversee programs to assist and prepare New Jersey Revolutionary-era sites and heritage organizations (Crossroads Heritage Partners) to best represent the state’s Revolutionary heritage. Duties include including heritage partner membership, agreements, technical assistance and resource materials that assist gateway, regional, and local partners in program development and marketing of their activities.
    • Represent Crossroads at related events, forums and conferences. Requires in-state travel.
    • Keep Executive Director informed of emerging issues in the field and partner concerns.
    • Liaison to heritage community
      • Recruit new Heritage Partners and build enduring positive relationships with Partner representatives to ensure Heritage Partner retention.
      • Communicate Crossroads’ goals and mission to Heritage Partners and encourage active participation among partners in meeting those goals.
      • Identify and encourage opportunities for partner sites and groups to work together and share best practices.
      • Manage Partner renewal process, working closely with Crossroads administrative staff to track renewal deadlines, invoicing and dues payment.
      • Identify potential resources, such as grants and partnerships that can enhance Crossroads’ communications and program efforts, and support our Heritage Partners.
      • Maintain a culture that attracts, retains and motivates partners and volunteers.
      • Maintain updated roster of Heritage Partner contact data in office database.
      • Create and maintain system to reliably collect volunteer hour data from partner groups.
  • Project management
    • Work with the Crossroads staff, board and volunteers, as appropriate, to effectively implement large-scale projects and events including those noted below.
    • Work with historians and artists to add new profiles to Crossroads’ roster of Revolutionary Neighbors.
    • Plan and execute professional development workshops and conferences to help historic site staff and volunteers build and improve needed skills.
    • Create structured work plans to ensure effective project management. Effectively prioritize key tasks through scheduling, adjusting plans as needed, project tracking and follow-up.
    • Prepare and maintain progress reports on projects, grant relationships and funders related to program manager’s responsibilities.
    • Ensure that evaluation systems are in place to monitor goals and objectives; report progress to the Executive Director.
    • Plan and execute Crossroads-sponsored events to introduce the general public to New Jersey’s Revolutionary heritage.
  • Communications support
    • Manage basic updates to the Crossroads website to reflect Heritage Partner events and news, consistent with Crossroads’ communications and messaging standards.
    • Contribute story ideas for use in Crossroads’ push media, including newsletter and social media.
    • Photography skills and video editing skills a plus.
  • General teamwork and team participation
    • Share Heritage Partner news and trends with Crossroads employees and board as appropriate to ensure the organization is regularly updated on news around the National Heritage Area.
    • Answer requests for Crossroads material and mail to heritage partners.
    • Assist with fundraising events.
    • Help facilitate Crossroads’ 250th Advisory Council.


The ideal Program Manager candidate is a self-motivated, organized person who can undertake projects and special assignments as an integral part of a team. This person will establish objectives; determine priorities; identify resources, manage time; schedule and execute tasks and goals, help to identify funding needed for success; gain cooperation of others; monitor and evaluate progress; problem-solve.

  • Bachelor’s degree required, Master’s degree preferred.
  • Strong interest or background in history, preservation, education.
  • Understanding of heritage tourism.
  • Demonstrated ability to develop and run collaborative programs.
  • Computer proficiency in Microsoft Office, Publisher, Social Media and Constant Contact.
  • Strong creative, strategic, analytical, organizational and interpersonal skills.
  • Strong oral and written communications skills.
  • Ability to manage multiple projects at a time and to work independently to meet deadlines.
  • Ability to generate enthusiasm and promote collaboration among individuals with varied interests
  • Minimum 3 years of experience with demonstrated success, preferably in the not-for-profit sector.
  • Valid driver’s license and transportation required.

Apply to Janice Selinger, Executive Director, Crossroads of the American Revolution Association, Inc., [email protected].

Crossroads of the American Revolution Association, the federally designated management organization for the Crossroads of the American Revolution National Heritage Area, is an equal opportunity employer.

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